Customer Service

SHIPPING We ship promptly! In most cases your order will be mailed the very next business day. Orders placed before 12pm MST will usually ship the same day. These estimates may increase during busy holiday seasons.

Your shipping cost is based on weight, size and location. We cannot guarantee times of arrival, nor do we assume responsibility for items once they leave our hands. All orders include free delivery confirmation which is scanned by the postal service when your item has been delivered.

If you did not receive your parcel, but the USPS shows it's been delivered, please contact your local post office. We are not responsible for lost or stolen packages.

Domestic Shipping: We use speedy USPS Priority Mail and First Class Mail as our standard methods of shipment, both of which should take 2-5 business days to arrive at your door. Occasionally with heavier orders, Parcel Post will be used and may take a few days longer. Upon shipment of your package, your track and confirm information will be emailed to you.

Registered customers may login at any time to view order status.

Express Mail: As a service to our valued customers, rush shipping is available for an additional charge. We will not be held responsible for service transit time provided by the carrier and such times may vary with package origin and destination, particularly during peak periods. In many cases delivery to urban areas will be overnight, but USPS Express Mail is not overnight to all areas. Sundays and postal holidays are excluded. Delivery may require a signature confirmation. If there is nobody present to sign for delivery a notice will be left, and you may need to pick up your package at your local post office.

International Policy: Shop all you like and when you check out, your shipping will be autocalculated based on weight and location for USPS Global Priority Mail. Promotional shipping offers are for domestic mail only and international rates still apply. Internationally shipped parcels will be subject to customs inspections, and as the buyer you will be responsible for any and all customs, tariffs and duties. Most packages shipped outside the US arrive quickly, but customs officials can pick out any package at whim and slow its delivery by a few days to a few weeks. We have no control over how long your package may take to clear customs in your country.

PayPal eCheck Payments: Payment with an eCheck usually takes about 4 business days for it to clear PayPal. Thank you for your patience, and please keep in mind that your order will not ship until PayPal sends notice of transaction completion.

To obtain the status of an order, enter the confirmation number and click Go!.
Confirmation Number: